Apple Pay: Frequently Asked Questions
1. How secure is an Apple Pay transaction?
Your Card in Apple Pay is protected by “Touch ID” and/or your device “Passcode.” For your security, when you make a purchase using Apple Pay, you must either use “Touch ID” or the “Passcode” for your device. All of your payment information will be encrypted in the Secure Element, a dedicated chip in your device.
2. Is my Card account number or other information being shared with Apple?
To deliver you the best Apple Pay experience, we will display certain account information on your device, such as data for your recent purchases, for each Card you have selected to use with Apple Pay, but not your full account information. At any time, you can turn off the display of transaction data manually within Apple Pay by adjusting the “Card Notifications” for each Card. We will never share your plastic Card number with Apple. If you have any additional questions about your device’s security features, please contact Apple directly.
3. How can I add my Card to Apple Pay?
To add your Pegasus Bank Debit Card on a supported iPhone or iPad, go to “Settings,” open “Wallet & Apple Pay,” and select “Add Credit or Debit Card.” On a supported iPhone, you can also open the Wallet app to add a Card.
To add your Pegasus Bank Debit Card to an Apple Watch, you must first pair your Watch with a supported iPhone running on iOS 8.2 or later using the Apple Watch app. Once paired, open the Apple Watch app on your iPhone, select "Wallet & Apple Pay" and then tap "Add Credit or Debit Card."
**Please note that the iPhone 5, 5c and 5s only enable payments for the Apple Watch. Payments cannot be made with the iPhone 5, 5c or 5s alone.
4. Where can I use Apple Pay?
Visit the Apple Pay site for a list of participating merchants and mobile apps.
5. Can I put multiple Cards on my device?
Yes. At this time, Apple allows up to 8 Cards on a device.
6. My device is lost or was stolen and I want to delete my Card. What should I do?
For iPhone or iPad, you can go to the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline. If you suspend your Card(s) using Find My iPhone, you can reactivate your Card(s) simply by unlocking your device and entering your Apple ID "Passcode" when prompted. For any supported Apple device, you can always go to icloud.com/settings, choose the applicable device and delete your Card(s).
You may also call the bank at 214-353-3000.
7. Which Apple devices are compatible with Apple Pay?
Visit Apple for a current list of supported devices.
https://www.apple.com/apple-pay/
8. What about Android Pay?
At this time we do not have the ability to provide Android Pay. Pegasus Bank is always striving to provide you with the best technology possible, and Android Pay will be something we look at in the future.